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Cancellation Policy

Upon signing of this agreement, Owner shall have two (2) days/48 hours, from the date of signing this agreement to cancel this contract and shall be liable only for the down payment. Cancellation or failure on the part of Owner to complete the full prescribed program does not release Owner from payment of the entire balance due under the program. Owner understands and agrees that Trainer may terminate Owner and the dog from the training course for good cause, at the sole discretion of Trainer. “Good Cause” is defined to include, but is not limited to the following circumstances: a. Failure to pay program fees on time; b. Frequent lesson cancellations; c. Lack of regular and/or proper practice by Owner with the dog in training; d. Evidence that the dog is being mistreated or is being kept in an environment not conducive to learning; and e. Misconduct of the Owner (e.g. sexual harassment to trainer, words/acts of disrespect to trainer, or expectations of unreasonable or achievable results). Owner understands and agrees that, if terminated from the training course by Trainer, Trainer shall be entitled to retain any and all sums of money paid by Owner.

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